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Service Quality Impact on Fast Food Satisfaction by Ńãvøđī Wījèśūńđáŕå is a document available to read on EtoBox.
What is Service Quality Impact on Fast Food Satisfaction about?
This document summarizes a research study on the impact of service quality on customer satisfaction at ABC fast food restaurant chain in Sri Lanka. The study uses a conceptual framework and hypotheses to examine the relationship between service quality dimensions and customer satisfaction. Survey data is collected from customers and analyzed using descriptive statistics, correlation analysis, and regression analysis to test the hypotheses. Key findings of the study and its implications for managers are also
- Author
- Ńãvøđī Wījèśūńđáŕå
- Language
- EN