About this document

Prioritizing Infrastructure User Needs with QFD by nazmaaliya03 is a document available to read on EtoBox.

The article presents a framework for prioritizing infrastructure user expectations using Quality Function Deployment (QFD) and a hidden Markov model (HMM) to evaluate dynamic customer requirements. It highlights the importance of incorporating user feedback into infrastructure maintenance decision-making, particularly in light of changing economic and environmental conditions. A case study utilizing data from a 2005 customer survey demonstrates the practical application of this methodology in infrastructure

Author

nazmaaliya03

Language

EN